Terms & Conditions

Refund policy

If order is damaged in transit and has been accepted and signed for we have no way to claim against courier or freighter – you must check order carefully on receipt – open all boxes and check – if you accept it and it’s damaged it is your responsibility.

Returns

nzwardrobes must be contacted via email or phone within 14 days of delivery for a return authorisation – email: sales@nzwardrobes.co.nz or ph: 07 574 6592

In the event you received an incorrect order we will refund your postage costs in returning the product to us and will happily exchange the order. Otherwise orders must be returned in their original condition (ie not marked or damaged in any way).

Terms of trade

All goods are listed in NZ dollars. GST applies to all New Zealand orders. All prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order. Payment before goods are dispatched – you can direct credit funds to our account or pay with credit card.

Orders will be dispatched within 2 working days of payment been cleared.

Shipping

We can ship maximum 1500mm for rural delivery.
Courier can accept up to 2100mm for residential.
Lengths over 2100mm will need to be freighted.

About nzwardrobes

We specialise in wardrobe organiser systems and shelving solutions for both new and existing homes. nzwardrobes quality wardrobe organiser systems are distributed by Union Imports NZ Ltd.